Develop and implement strategies to ensure onboarding of new PFIs as part of the direct credit model and maintain excellent daily relationships with existing ones to achieve organizational goals. The main goals of the role are customer relationship management, business development, customer acquisition, industry analysis, risk monitoring and reduction.

Key areas of responsibility and outcome

• Started and developed a business growth relationship with Select Direct Lending (DL) partners.
• Manages the flow of information between PFI (DL Partner) and the bank.
• Monitor and report on the performance of all direct credit products, programs and investments managed by the bank for monthly/quarterly/annual plans. Develop and implement efficient and effective customer service frameworks/guidelines.
• Identify potential domestic DL partners based on KSME maturity, market share and orientation.
• We will work with identified aggregators from a variety of sectors, including, but not limited to,
• Agribusiness, FMCG, and others to guide funding for MSMEs.
• Explore partnership options with DL companies, including business models and required capital forms/conditions.
• It accelerates the feasibility of direct lending to MSMEs by selected impact-based companies and provides a focused presence in areas with a lack of provision.
• Proactively focusing on adolescents, gender, first access, start-up to promote MSME count performance of BDRM portfolios by DL area
• Particularly Fintech -BDRM will work with other BDRMs to develop app-based digital loans (if necessary) in MSME by identified DL companies.
• Negotiation, execution, and implementation with DL Partners. Supports several DL partners after the fire, including aggressive commitments, identify and pursue solutions issues.
• To ensure market adaptability, make sure the frame is updated to serve and fund direct loan space according to industry developments
• Supports due diligence processes by ensuring DL partners for clear and timely communication for optimal compliance and risk management outcomes.
• Please check your bank guidelines and compliance with your DL partners that are in line with any guidelines or regulations that may arise from your regulatory partner.
• He will be responsible for achieving business development goals in the field of DL.
• It develops texts relating to customers that are maintained through the latest industry trends, identify market opportunities and promote important measures such as market share, sales, profits, and brand health. Develop and maintain detailed business plans for customer projects.
• Perform regular meetings, states run updated progress reports, maintain notes, pursue priorities and tasks for effective management/dissemination of DL partnerships.
• Work with management in developing timely solutions based on customer requirements.
• Perform business reviews with customers regularly.
• Contact and track qualified opportunities lead to new opportunities. Handle customer questions/concerns accurately and in a timely manner.
• Work closely with your DL partners to understand your business needs and explore opportunities for growth.
• Provide effective management consultants and advice.
• Maintain strong knowledge of bank products, pricing, guidelines and more to help you clarify your customers about benefits.
• Identify current and future business development opportunities with new and existing DL partners.
• They have strong relationships with existing DL partners due to corporate loyalty.
• Maintains the security and confidentiality of customer information.

Key Performance Indicator

• Banks' contributions to PBT
• Non-Performance Loan Rate
• The amount of new loans paid as part of the DL proposal.
• The total number of loans paid to the DL partner.
• Number/percent of initial orders with bank loans. Number of new DL partners paid for on board.
• The total number of partners was paid within one year.
• Number of MSMES/END creditors reached.
• Gender Fighting (the proportion of total affected figures owned by women)
• Youth Qualification (Percentage of MSMEs with youth under 35 years old)
• Total payments for startups.
• Reporting on how to manage the number of errors recognized by an activity
• The cycle time to evaluate received inquiries. Speed ​​of submitting acceptable monthly reports.
• The rate of non-integration with company guidelines observed by the auditor.
• Number of complaints from external customers
• Number of observed management losses.
• Quality of the created report

Qualifications

Educational qualifications

• Bachelor's degree in economics, business management, banking and finance, accounting, finance, management, or related fields
• Graduate degrees in business or development funding or management are even more advantageous.

Professional qualifications

• All professional memberships are an added benefit

Experience qualifications

• At least 5 years of professional experience at a financial institution/development institution is required. ability

To know

1. Enough knowledge of financial procedures and applications
2. Understanding the political issues associated with bank practices, their impacts and applications.
3. Credit Management, Operations, and Management Knowledge
4. Risk management knowledge
5. A deep understanding of the financial industry and new developments/opportunities

Technical skills

Relief skills

• Shows your budget and cost management expertise.
• Applying P/C productivity tools such as Microsoft Word, Excel, and PowerPoint.
• Excellent written and oral communication skills
• Excellent organizational and coordination skills
• Expertise in Credit Guidelines and Regulation Wording and Implementation
• Credit Management/Monitoring Expertise
• Excellent analytical skills
• Credit analysis and evaluation expertise
• Specialist knowledge in managing loans/account management

Behavioral skills

• Strategic orientation
• Teamwork
• Motivation
• Result direction
• Interpersonal abilities
• Action Planning
• Creativity/Innovation
• Reactive
• Solid management and leadership.
• Excellent management ability

Interested candidates should send their resumes to [email protected]

*The application period is Friday, April 4, 2025.

Department: Operation location: Lagos